Continuum Attractions is passionate about sustainability and we strive to do the right thing for the environment, our communities, our guests and our team. As a tourist attraction operator we recognise that we impact on, and can positively contribute to, achievement of the UN Sustainable Development Goals. The goals of particular relevance to our business are as follows:
Core principles
Our approach to sustainability is founded on the following core Group principles, which apply to all sites:
- Being an active member of local community – participating in cultural and historical events and attractions, using local producers and supporting local charities with donations in time, money and access to our facilities.
- Providing a supportive, fair and inclusive work environment where individual differences are embraced and team health and wellbeing is paramount. Our wellbeing programme includes an Employee Assistance Programme, mental health first-aiders, the cycle-to-work scheme, the flu jab and discounted gym membership. All team members are paid at least the national living wage.
- Making our attractions accessible to the widest possible range of people as practicable, and offering educational experiences for school children at all our attractions.
- Always protecting the health, safety and data of our guests and team.
- Respecting the environment and seeking to minimise our impact through energy and water efficiency, waste minimisation and recycling, and encouraging low carbon transport to our attractions.
- Avoiding the use of single use plastics where possible and being part of the Refill scheme to encourage and enable the use of refillable water bottles.
- Operating ethically and with integrity. Abiding by the letter and spirit of all relevant legislation, including prohibiting corruption and bribery in all forms, and respecting human rights.
- Being mindful of our supply chain sustainability impacts and implementing a Responsible Sourcing Policy to drive improvements in this area.
- Providing sustainability training for all team members and additional training, education and expert support for relevant roles as necessary.
- Communicating our sustainability approach internally and externally, and proactively seeking feedback on our approach though post-visit customer surveys.
Local implementation
Individual attractions are encouraged and supported to implement their own local sustainability initiatives to support the Group principles. At Spinnaker Tower these include:
- Allowing our premises to be used for charity fundraising abseiling challenges and lighting the building exterior to demonstrate support of community, cultural or charity events.
- Annually selecting a local charity to support. Directing fundraising activities to this cause and giving the charity free use of our event/meeting space for specific occasions.
- Supporting Children in Need.
- Having two trained mental health first aiders in the team.
- Using a local artist to install braille descriptions on our viewing platform handrail.
- Working with Portsmouth University to create an immersive experience that will explain the history of the local area.
- Collaborating with other local sites of historic and cultural interest, for example offering joint tickets with the Mary Rose Museum.
- Replacing internal and external lights throughout the site with energy efficiency LED lights.
- Actively managing the use of heating to minimise wastage, including nightly checks.
- Using sink traps to prevent fat and grease from entering the water system.
- Recycling cardboard and pallets with a local provider.
- Using biodegradable straws and napkins, and re-usable glassware and ceramic crockery.
Governance
Our approach to sustainability is overseen by our Group Operations Director.
We are continually evolving and improving our approach and will review and update this policy at least annually.
Signed by: Tony Sammut, General Manager
Date: 15/11/2022
